Should I include cybersecurity in my business plan?
Today’s digital landscape presents itself with cyber threats being an ever-present risk to businesses of all sizes. Yet, in my role as a small business consultant, when I review business plans I rarely see cybersecurity included. Perhaps cybersecurity is often overlooked by most entrepreneurs because it is not top-of-mind, or because the business plan template they are using doesn’t include this as a section.
A strong cybersecurity strategy is equally as important as your marketing or financials, and isn’t just an IT issue—it’s a fundamental component of risk management, brand protection and financial stability. Consider the following when adding cybersecurity to your business plan:
Protecting Sensitive Data – How will you protect this data?
Businesses handle vast amounts of sensitive information, from customer records to financial data. A cyberattack can lead to data breaches, exposing confidential details and resulting in legal penalties or loss of customer trust. Including a cybersecurity plan in your business plan ensures proactive measures are in place to safeguard this information.
Safeguarding Financial Health – Do you have a budget for this?
Cyberattacks can have devastating financial consequences. Whether it’s ransomware demanding payment, operational downtime, or regulatory fines, businesses without cybersecurity measures can suffer severe economic losses. A well-structured plan helps mitigate these risks by setting up secure practices that prevent costly attacks.
Building Customer Trust & Reputation – How will customers know their information is safe?
Consumers expect businesses to protect their personal information. A security breach can erode trust and damage your reputation overnight. Incorporating cybersecurity into your business plan demonstrates your commitment to data protection, reassuring customers and partners that their information is safe.
Compliance with Regulations – What do you need to comply with?
Many industries have strict cybersecurity regulations, such as HIPAA in healthcare, or PCI DSS (Payment Card Industry Data Security Standard). Failing to comply can result in hefty fines and legal actions. Including a cybersecurity strategy ensures your business adheres to relevant security laws, avoiding potential liabilities.
Preventing Business Disruptions – Do you have a cybersecurity plan?
Cyber threats, such as malware or denial-of-service attacks, can halt business operations. Recovery costs can be high, and downtime impacts productivity and profits. A cybersecurity plan prepares your business for potential incidents, ensuring quick response strategies that minimize disruptions.
Integrating cybersecurity into your business plan can be as easy as adding the following content to your business plan template.
Risk Assessment: What are your risks? Not all small business risks are the same. Identify potential cyber threats and vulnerabilities. How will you handle these threats?
Security Protocols: Create policies for password management, data encryption, and secure access controls.
Incident Response Plan: Outline your steps to handle breaches, including communication and recovery strategies.
Employee Training: Include this in your employee training, confirming staff understands cybersecurity best practices to prevent human error-based breaches.
Regular Audits: Monitor and update security measures to adapt to evolving threats.
Cybersecurity shouldn’t be an afterthought—it’s a crucial part of running a business in the modern digital era. By integrating a cybersecurity plan into your business plan, you safeguard your assets, maintain trust and ensure long-term success.
Marie Elliot
Senior Business Consultant
West Michigan Region
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions and/or recommendations expressed herein are those of the author and do not necessarily reflect the views of the SBA.