AddValue Property Services
When Tiffany Sloan-Grocholski was attending nursing school in Mount Pleasant, Michigan, she was simply looking to make ends meet. She answered a newspaper classified ad seeking cleaning and painting, and met with property owner Chuck McCollum, who hired her on the spot. What started as a part-time student job quickly grew into an enduring friendship, a formative mentorship, and ultimately a full-scale career in real estate and property management.
Years later, that opportunity evolved into AddValue Property Services. Today, Tiffany oversees nearly 100 rental units across the Mount Pleasant community, serving both university students and local families. At its heart, Tiffany views real estate as a people-first business built on trust, clear communication, and delivering efficient results for clients, buyers, and sellers.
Her success brought rapid expansion. As demand surged, operations began moving faster than Tiffany could comfortably manage alone. Everyday tenant needs, maintenance tasks, and administrative responsibilities pulled her focus away from the big picture. Recognizing she needed support to sustain the company’s momentum, Tiffany followed a friend’s advice and contacted the Michigan SBDC.
From the start, the Michigan SBDC team met Tiffany’s ambitions with enthusiasm. She was paired with Michigan SBDC business consultant Christine Cleaver to review operational needs and explore growth strategies. Christine saw an opportunity to modernize processes and lighten the administrative load, and connected Tiffany with fellow Michigan SBDC consultant Karin Jenson, who specializes in emerging technologies like artificial intelligence (AI).
Karin led Tiffany through a focused, practical introduction to AI. Rather than explaining tools like ChatGPT as an abstract concept, Karin showed Tiffany how to onboard her AI like an assistant employee—teaching her how to prompt with context, leverage memory, and spot problems with her AI’s output. By the end of the session, Tiffany’s outlook had changed from anxiety into relief and excitement. She walked away with concrete methods to streamline communications, solve day-to-day business problems, and reclaim valuable hours.
Today, Tiffany actively integrates AI across her business operations. The efficiency gains have allowed her to focus on long-term strategy and client care.
“Since onboarding with Karin, I’ve used AI in so many different ways,” Tiffany said. “It’s helping me run my business, not letting my business run me.”
With a clear vision and the continued backing of the Michigan SBDC, Tiffany now owns 20 units, manages approximately 100 properties, and is consistently a top sales agent in her real estate business. Her plan is to continue investing in more rentals and expand her management portfolio while continuing to embrace new technology to better serve the Mount Pleasant community.
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