MDL Companies, a Bay City family business spanning three generations, has seen explosive growth in recent years – the vertically integrated company, encompassing construction, insurance restoration, property management, realty, title services, and real estate investment, has grown by an impressive 250% in just five years. But achieving such rapid success comes with its own set of challenges.

“Running a small business is considerably more work — and more reward — than expected,” says Director of Operations Justin Loomis. “The victories are sweeter, but the hours and stress are more, too.” As MDL Companies experienced rapid growth, they recognized the need to develop a more structured approach to management, and reached out to the Michigan SBDC for assistance.

“MDL Companies wanted help with its business plan, hiring and managing employees, cash flow, marketing and sales,” said Michigan SBDC Regional Director Chris Vieau. “Because the business was growing so quickly, we used dedicated time and training to develop a strategic planning process that would help the leadership team operate more efficiently and effectively in meeting their goals. Leveraging our proprietary Focus Four™ program was the perfect tool to achieve this,” added Business Growth Consultant Dave Beeson. With the Michigan SBDC’s support, MDL Companies focused on the vision and strategy for the organization and implemented the necessary tools for the leadership team to execute the strategy.

Beyond the financials, another of MDL Companies’ measures of success is attracting and retaining expert employees with balanced lives, who then in turn can contribute to the company’s and their own personal financial stability,” says Justin.

Perhaps the most significant benefit of working with the Michigan SBDC has been the ability to delegate and free up valuable time. “With the Michigan SBDC we learned how to manage better — not in the business, but on the business,” says Justin. This newfound efficiency allows the team to focus on what they do best – building a thriving family legacy at MDL Companies.